5 star motors 3 - Louisville, Kentucky

Address: 1700 S Hurstbourne Pkwy, Louisville, KY 40220, United States.
Phone: 5022904707.
Website: 5starmotorshurstbourne.com
Specialties: Used car dealer.
Other points of interest: In-store shopping, Used goods, Credit cards, On-site parking.
Opinions: This company has 354 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of 5 star motors 3

5 star motors 3 1700 S Hurstbourne Pkwy, Louisville, KY 40220, United States

☎️5022904707

⏰ Open Hours of 5 star motors 3

Monday: 10 am–7 pm
Tuesday: 10 am–7 pm
Wednesday: 10 am–7 pm
Thursday: 10 am–7 pm
Friday: 10 am–7 pm
Saturday: 10 am–7 pm
Sunday: Closed

Welcome to 5 Star Motors 3: Your Destination for Quality Used Cars

5 Star Motors 3 is a reputable used car dealer located in Louisville, Kentucky. Situated at 1700 S Hurstbourne Pkwy, Louisville, KY 40220, United States, the dealership offers a diverse selection of vehicles to suit various needs and budgets. With a strong commitment to customer satisfaction and transparent business practices, 5 Star Motors 3 has established itself as a trusted source for quality pre-owned automobiles.

Location and Contact Information

The dealership’s address is 1700 S Hurstbourne Pkwy, Louisville, KY 40220. Prospective buyers can easily reach them by phone at 5022904707. For more information and to browse their current inventory, a visit to their website, 5starmotorshurstbourne.com, is highly recommended. The website provides detailed vehicle specifications, photos, and contact details.

Specialties and Amenities

5 Star Motors 3 specializes in the sale of used cars, ensuring each vehicle undergoes a thorough inspection process. They strive to offer quality cars at competitive prices. Customers can enjoy a convenient in-store shopping experience, allowing them to examine vehicles closely and speak directly with knowledgeable sales representatives. The dealership also provides on-site parking, simplifying the buying process. Furthermore, they accept credit cards for added convenience.

Customer Feedback and Reputation

Based on numerous reviews on Google My Business, 5 Star Motors 3 consistently receives positive feedback from its customers. The dealership boasts an impressive average rating of 4.8 out of 5 stars, reflecting the high level of customer satisfaction. Many customers commend the sales team's helpfulness and transparency, particularly the dedication of individuals like Jordan, who are described as knowledgeable, friendly, and non-pressuring. The dealership’s reputation seems to stem from its ability to match buyers with the perfect vehicle at a price they are comfortable with, a significant advantage considering the vast number of dealerships customers have visited before finding a suitable option. The emphasis on a positive and personalized buying experience appears to be a cornerstone of their success. The dealership's dedication to finding the right car for each customer, coupled with a relaxed and approachable sales approach, contributes significantly to its favorable reviews. The customer experience seems to be a key differentiator, fostering trust and repeat business.

Key Features & Benefits

Here’s a summary of the key features and benefits offered by 5 Star Motors 3:

Extensive Inventory: A wide variety of used vehicles to choose from.
Competitive Pricing: Offering vehicles at attractive prices.
Quality Assurance: Thorough vehicle inspections ensure quality.
Convenient Location: Easily accessible in Louisville, Kentucky.
Flexible Payment Options: Accepts credit cards for ease of payment.
Positive Customer Service: Known for helpful and non-pressuring sales staff.

Further Information

The dealership’s commitment to providing a seamless and enjoyable car-buying experience is evident in its focus on customer service and vehicle quality. The used goods available represent a valuable opportunity for individuals seeking affordable transportation options. The combination of a well-maintained inventory, a dedicated sales team, and a convenient location makes 5 Star Motors 3 a compelling choice for anyone in the Louisville area looking to purchase a reliable used vehicle. The Google My Business reviews, with over 354 entries, attest to the consistent positive experiences reported by their clientele.

👍 Reviews of 5 star motors 3

Amy N.

5/5

Quality cars, at good prices. Jordan was a great salesman. No pressure very helpful. Didn’t act like he knew everything but was knowledgeable and nice. After going to six different places, we finally found the car we wanted at the price we wanted I would highly recommend stopping By Five Star Motors 3

Tyler

5/5

I had a fantastic experience buying my car here! Jordan was extremely helpful, patient, and made the whole process smooth from start to finish. He answered all my questions, was upfront and honest, and made sure I felt comfortable with everything before finalizing the purchase. I really appreciate the excellent customer service and how easy they made the buying experience. Highly recommend this dealership, and especially ask for Jordan if you want a stress-free car buying process!

Joe P.

5/5

Matt was very professional and helped my daughter buy her first car. I've never seen her so happy. He made it very affordable and took care of anything we asked him to. DEFINITELY recommend for anyone to get a car from here.

DREAMS 2. R.

5/5

Matt was so amazing to work with he was very welcoming and not pushy at all he made the whole experience very easy. He was very helpful and willing to work with me and my requests during the purchase of my new 2014 Chevy SS thanks again Matt

Brian K.

5/5

It’s just really nice to meet another car enthusiast and family that’s stand up guys and are trustworthy. Sold them my late father’s car and they drove to my place and gave me more than a fair offer. He was very professional and wonderful to speak to as well. I’ll be getting them to help me with my next car. Highly recommended.

John R.

1/5

Be very cautious with this dealership. My wife and I had a terrible experience here. The customer service was unprofessional, and the management was even worse. I had called in about a Cadillac and we agreed on a price over the phone. I even put down a deposit to secure it. However, when we arrived—after driving 500 miles—they refused to honor the price we had discussed. This kind of dishonesty is unacceptable, and in my opinion, their tactics are deceptive.

To make matters worse, one of their own salespeople admitted that many of the “positive” reviews are written by friends or acquaintances of the staff. That’s very disappointing and speaks volumes about how this place operates.

If you take reviews into consideration before making a decision, please take this one seriously. This is a genuine account from someone who had an awful, frustrating experience with them. Do yourself a favor and be extremely cautious before doing business here.

Seneca2x

1/5

Sold a truck that needed new everything ,coolant leaks ,engine failing
And the truck was on empty and they said they would cash app me $20 for gas if I gave them a five star review . Don’t fall for it . I’ve also had the truck for three months now, and during that time it was with the dealership for about two and a half weeks. They told me they would be putting new shocks on it and detailing it, but when I finally got the truck back, it wasn’t detailed at all. Later, when I took it to a mechanic, I was told the shocks were not new.

On top of that, the truck has a coolant leak and needs new cam phasers. I’ve called the dealership countless times whole they were “servicing” and “detailing”, but they acted like they didn’t know which truck I was talking about. I’ve also been calling back-to-back about my permanent plate, and every time they say someone will call me back. No one ever has. I’m still driving around with a temporary tag, with no explanation of where my plate is.

Chiefkief

5/5

Matt made the process of getting me in a newer truck fast and easy. Friendly staff, straight to business. Would recommend 5/5