Aromatic Massage Spa - Big Bear Lake, California

Leafe Z.

Fantastic. Great message! Best I have ever had! When I first walked in I was impressed with how clean and new everything was. Really appreciated the friendliness of my message therapist was. She was very knowledgeable and I walked out feeling sooooo much better. This is the place you go to if you want a deep hard pressure message!

Lla.Gabrielle S.

Had a rushed and mediocre experience with an Asian lady by the name “Maria” although very hospitable it came with a hidden agenda.
It felt like she gave me a handfuls of candy then asked for a review on Yelp And Google.
She was comfortable enough to take control of my phone and rate herself 5 stars.
Maria should’ve been more gentle on my ears that she twisted, and arm/armpit area where she rubbed down on bone which was extremely uncomfortable.
She had No Intuitive Common Sense, *however she did manage to release neck and spine tension* by cracking my spine.

My boyfriend had a session with the male masseuse,
Yuin was respectful and professional. Thank you.

ci J.

Got the shoulder and back massage from their worker Linda. Got all of my aches, pains and knots out. Mood and day improved. Wonderful
This was only my second massage ever, and I have to say, Linda set the bar high. It was exactly what I needed. Not only did she target all the right spots, but her calming presence and skillful techniques left me feeling completely rejuvenated. I walked out of there feeling like a brand new person, and it really set the tone for the rest of the week. Can’t wait to book another session soon!

Roselyn T.

Went for a couples massage here today, and experienced several items of concern from start to finish:

- despite booking a couple’s massage, we were told at the door that there was only one massage therapist available since it was after hours. Our massage was booked to start at 7 PM which I noted was later than the closing time listed on Google, but at the time of booking I confirmed that there would be two massage therapists available for a couples massage—the single worker looked confused and said this was a mistake from the booking side.
-prior to the massage, the therapist neglected to ask if there were any injured areas to avoid/any areas of focus for the session.
-the massage therapist answered her phone and replied to texts multiple times during the massage, which is extremely unprofessional.
-the massage itself was very uncomfortable, resulting in increased back soreness.
-the massage therapist kept coughing without covering her mouth during the massage.

Overall, a very disappointing—even horrifying—experience. Would not recommend despite the significantly cheaper price compared to other massage spas in town.

svetlana S.

If there were a negative star rating, this place would deserve it. My experience during the couples massage was incredibly disappointing. The therapist working on my fiancée was unprofessional, laughing and chatting with her colleague while completely neglecting her duties. She frequently stopped to cough and clear her throat, which is unacceptable when you're supposed to be providing a service.

Despite my fiancée's request to avoid an area that hurt, the therapist insisted, saying, “Don’t worry, you’ll feel better,” completely disregarding her comfort. Meanwhile, my therapist used her nails during the massage, and I had to repeatedly ask her to stop.

When it came time to pay, I attempted to use my credit card, but the staff refused it. Instead, they insisted on cash and demanded a $20 tip on top of the $160 bill. Excuse me, but tips are voluntary, not mandatory! I didn’t have the extra cash since I planned to pay with my card. When I offered to pay with my card again, the staff member even walked to the car where my fiancée was to ask him for cash. I ultimately decided not to leave any tip at all, and I walked out feeling frustrated and cheated.

I cannot understand how this place has a 4.8 rating; it’s completely misleading. The level of unprofessionalism here is alarming, and I wouldn’t be surprised if they engaged in inappropriate practices. Save your time and money—do not go here! Horrible experience all around. If I could give a negative star rating, I absolutely would.

Maria E. J.

If you are looking for hard Massage to untie the knots on every part of your body? Then this is the place your looking for “Hard Great Massage” worth paying your tips.
I came here last year when they opened from San Diego Cali, I would do it again when i visit Big Bear 🐻 next year 2025
Recommended AAA++

Felecia-Lee C.

Best massage I ever had! I wasn’t expecting such an amazing and relaxing time with Malia and Un. My husband and I were very pleased with our couples massage. Also, very well priced! We will be coming back again for sure!

Sandra R.

My daughter surprised me with the best deep tissue massage. If you're here in Big Bear Lake, I recommend this place highly. I loved the massage, the cleanliness, and the awesome service.