Waterleaf Home & Gift - Manhattan Beach, California

Linda K.

We had a wonderful experience working with Nicole and everyone at Waterleaf to furnish and decorate our room. We appreciated the collaborative, professional, efficient service. We are so happy with our beautiful room, and look forward to working with Nicole on our next project!

N M.

Easy location in Metlox shopping center with tons of parking underneath. Store is right as you come up escalator. Lots of great gifts and home decor. Really like the coast / beach / surf vibe that fits perfectly in Manhattan Beach. Worth checking out for sure. Lots of great items you won’t find in chain stores or on Amazon.

Heidi T.

We had a great experience using Waterleaf’s in-house design services to recover our sofa. They were super responsive and made the process so easy!

Patricia L.

Unfortunately, I have to agree with the others who posted about the bad customer service at Waterleaf. The young sales girl at the counter didn't seem interested or realise that anyone existed who wasn't on her phone. During checkout, she didn't look at me once and left the bag sitting where she packed it to quickly get back on her phone, basically ignoring us. Then, what seemed like the owner came out of the back and, again, didn't acknowledge ANYONE. It's really unfortunate that I can't shop here again (we won't support this behaviour) because, otherwise, the store items and staging are lovely and magazine-worthy.

Kimberly J. L. P.

I visited here while in Los Angeles and purchased a few pieces of jewelry, one of the necklaces I purchased has a tiny very thin gold seashell attached and in less than a month of very minimal wear the seashell broke at the stem; I called from Massachusetts and they replaced it and sent me another one which was deeply appreciated at no cost!
Although I love the necklace, the shell is not going to last because the stem that attaches to the necklace is way too thin and I can see it is going to break again.
It’s a beautiful necklace but I am looking for another seashell for the chain.
It is going to cost me extra money about $50 above the $80 I already spent but the seashell is not a good fit due to craftsmanship beyond the artisans’ control!
UPDATE: I am happy to say on this 23rd day of September 2022 that the shell is still in one piece and although thin and fragile it has held up!
I am happy for that for sure, I hope I didn’t just jinx it lol

Bailey N.

Rude employees = major turn off. My parents just moved to Manhattan Beach and have an entire waterfront house to decorate in Coastal decor. Being in the interior design world, I was confident that this design service/home goods spot would be the way to go so I took my mom and sister to this store over others.

The second we walked in, the middle aged blonde at the counter turned her back to us and proceeded to ignore us for the entire 15 minutes we were in the store. No "hello" no "welcome in" no "let me know if I can help you" not a word the entire time we were there, and we were the only people in the store until the very very end when it seemed someone she knew walked in.

It was so noticeable that she thought we were just window shoppers and couldn't be bothered to even say hi or look at us. I surely wouldn't be wanting this type of attitude from an interior designer whom you spend years working with and pay thousands and thousands of dollars to. I am incredibly disappointed as it wasn't a very nice welcome to the neighborhood.

Take your business somewhere else, they clearly don't care and you won't receive the help you need or deserve. If the woman who was working isn't the owner, I would be mortified to have this attitude at my store, especially since she just cost me a very large sale. And as a business owner myself, this type of "service" surely isn't helping small businesses stay alive. Sad.

melissa M.

Well, the items are nice enough and at varying prices... but the costumer service is very unfortunate. I'm not sure if my casual attire had anything to do with my experience (reeboks, jeans, and a track jacket), but I was very ignored during my time in the shop. I waited in line to pay for some holiday stone coasters and had been looking at ornaments, it wasn't until after the sales woman had rung me up that she says to another costumer "all holiday items are 25% off!" So I pipe up with excitement and say "oh, I'll go ahead and grab a few ornaments I had been eyeballing then". So she proceeds to check out another costumer while I grab more items to buy, and she goes on and on having great banter attempting to engage with the other customer and when I get back up... bare minimum of acknowledgement, I even ask to see jewelery and end up purchasing 2 pairs of earrings ... I spent nearly $200 in the store and felt like I was below being served like they didn't care to have me as a patron at all.

Sergio V.