Brow Station - San Mateo, California

Nora

I don’t normally write reviews like this and have been coming here for a couple of weeks, didn’t really have much of a problem. Came in today told the lady I just wanted a clean up. She gave me the mirror and not only were my eyebrows 2 different shapes but was SOO much thinner than the other. I told her that the left eyebrow was thin and she smirked and said didn’t you want a clean up… exactly not shaping or thinning. I thought maybe I was exaggerating and left but then my friends saw me and immediately noticed the difference. I went back and asked for a refund and she asked if I wanted a free cleaning instead and I said no she then took the next customer and then gave me a refund with attitude like it was my fault this happened.

Shreejaya B.

Ritu did my eyerbows - she did a great job and it was not painful at all!

Alison M.

Good job, nice shape, good hours. Not the cheapest, and the decor is tacky. I wish they didn’t have open glass to the mall, it’s a little embarrassing to get your eyebrows threaded as teens stare and pass by eating pretzels and boba tea. I wish they had some cafe roads or frosted areas or a screen or something.

Rani M.

I came here for a full facial threading and loved the results. This was my first experience with threading, and I can honestly say if you want a good threading experience; I would come to Brow Station. The lady was super nice and fast with her work. She was so sweet to me and my mom. She even spoke to us in Hindi, which made the experience more enjoyable and comfortable. It felt like I was tapping into my Indian culture. 🙂

Aris A. K.

I did threading with a lady who looks like an Indian she is skillful but not careful and just wants to finish her job quickly. She hurts the skin on both sides of my eye brown. Soo disappointed and painful.

emily H.

Honestly so disappointed with my brows. I got them done just before leaving town for a wedding I am in and the brows are so uneven.

One is straight and angular and the other is arched and rounded. They are also way too thin when I just requested they be cleaned up.

Service was nice as is the price. But outcome is terrible despite previous good visits

Kathy A. W.

I had a pretty good experience and the prices were super reasonable. It was convenient to be able to walk-in after running errands at the mall (it’s above Sephora and next to the food court).

My only complaint is the $1 charge for using a credit card. It’s a silly amount and I wished that was disclosed upfront.

D F.

I have naturally thick brows. The lady who did my brows gave a nice shape to them, but they are a lot thinner than I like. She cleaned them up fairly well, but one of my brows could have been trimmed a lot better. I would say be careful going here if you have thick brows and want to keep them that way.