Check Solutions - Sheridan, Wyoming

Sara C.

Very judgemental and inconsiderate. A few years ago I tried to get on a payment plan for medical debt and they wanted me to write down my monthly expenses along with my income. After writing down what I was paying per month the lady said "No honey what you actually pay, not the state." So rude! Just because I was a single mom at the time she assumed I was getting assistance which I wasn't. They wouldn't accept my offer for a payment plan so I waited until I had enough money saved up to settle the amount.

Now a few years later they have gotten a text system apparently where they will text you off a four digit number about medical debt. They never made a call asking if I gave consent to this and the text had sensitive information once I opened it, because I had previously thought it was spam. Really disappointed and they flirt with a fine line of what is legal.

jennifer A.

What a sad day I had a payment plan in place I didn't notice that it wasn't coming out of my account anymore. Today both my husband and my account were put into the negatives by thousands of dollars absolutely no phone calls no mail no contact with us in anyway but behind our back took money out of our banks right before Christmas. I think it should be illegal to not have papers served or some contact about an issue with collecting I had no problem paying it monthly really rude surprise at a tough time of year. The collectors need to do their job by actually calling and letting a person know that it's not getting paid. I had it on auto pay for a reason.

Kathy A.

This has to be one of the toughest jobs on the planet. I finally got the last of some medical bills paid off. When I have had to call they were polite. I am sure they hear many sad stories but they were flexible with me on a plan to get it paid. Did I like having a collection? Absolutely not, but these people are just trying to do a job and earn a paycheck.

Brandi G.

Very heartless . Taking people to court during the pandemic when people are laid off work and barely making it as is. How do u live with yourselves