CPAP Services - Marina - Marina, California

Overview of CPAP Services - Marina

CPAP Services - Marina, located at 120 General Stilwell Dr Suite 100, Marina, CA 93933, stands out as a reliable supplier of medical equipment, specifically focusing on CPAP (Continuous Positive Airway Pressure) machines and related services. With an accessible phone number 831-233-3130 and a comprehensive website cpapservices.net, this business ensures that potential customers can easily find and contact them for their respiratory support needs.

Key Features and Services

Recognized for their specialties in medical equipment supply, CPAP Services - Marina caters to individuals requiring CPAP therapy for sleep apnea and other respiratory conditions. Their wheelchair accessible entrance and parking lot demonstrate a commitment to inclusivity, making their services approachable for all customers, including those with mobility challenges.

Facilities and Accessibility

The facility at Marina, CA is not just equipped with top-quality medical supplies but also designed with accessibility in mind. It's important for anyone considering services here to note that their entrance and parking area are easily accessible for wheelchairs, ensuring comfort and ease of access for all visitors.

Customer Feedback and Experience

Based on the 31 reviews on Google My Business, the average opinion of CPAP Services - Marina hovers around a 3.3/5. Testimonials like "Thank you so much for all your help Your team helped my mom a great deal Friendly, efficient and supportive. 🙏" highlight the exceptional customer service and support offered by the staff. These positive reviews suggest that patrons generally have a satisfactory experience, though there may be room for improvement in some areas.

Recommendation

For anyone in need of CPAP equipment or services, especially in the Marina area, CPAP Services presents a promising option. Their dedication to accessibility and customer satisfaction, coupled with the availability of medical supplies, makes them a valuable resource. To learn more or to place an order, visiting their website cpapservices.net is highly recommended. Whether you're seeking information, support, or the latest in medical equipment, CPAP Services - Marina is equipped to assist you.

👍 Reviews of CPAP Services - Marina

Anthony B.

1/5

I have tried contacting the Marina CA location through this phone number and I can never reach them. I need an adjustment on the initial starting pressure and the lady, not Dean from the office, said that they cannot change the initial starting pressure else they would be put in jail. This is BS, I'm already having issues trying to breath going to sleep. Find somewhere else to go.

Serita C.

5/5

Thank you so much for all your help! Your team helped my mom a great deal! Friendly, efficient and supportive. 🙏

Cara R.

5/5

Dean from the Marina office, was so very helpful! His follow-up was an answer to prayer.
He was engaged, and knowledgeable in troubleshooting with me over the phone. (And Derek at the Citrus Heights shop, was a huge help with my initial set up and fittings.) What a tremendous support these guys have been, in helping me get settled into therapy. Thanks guys!

Carole E. C.

5/5

Dean was awesome. He explained everything and was very patient and professional. I appreciate his calmness and helpfulness and Caring!

Jason F.

5/5

The folks at CPAP Services were amazing! They were so kind and helpful. After traveling to town late last night I discovered I left a part to my machine. Ivan had the part I needed and is a lifesaver!! Looking forward to getting some sleep tonight. THANK YOU IVAN!

Mike D.

1/5

I received my shipment of CPAP supplies and was missing one of the long heated tubings for the CPAP mask. I called them and told them about it and they said they would check on it and get back to me. After two weeks they had never gotten back to me, so I called them back. They said that they had a video of the two tubings being put into the box. So they would not be sending me another one. I told them that obviously you have a thief in your packaging department and maybe you should look into that because I would not be contacting you if I had received both of the tubes. They informed me again that they would not be sending me the second heated tube. This is very poor customer service.
I’m no longer purchasing Anything from them.

Timur T.

5/5

I would like to thank Tito who is helpful and very knowledgeable. Tito provided me so much information about CPAP equipment and how to take care of it. Now I know how to take care of it.
Thank you very much Tito.

Tawana G.

1/5

I believe they need to check the phone lines because everyone is complaining about the same issue. For future users of this company, please do not expect to receive a follow up call or expect to be able to reach out to anyone about the equipment. Please call in advance for your replacement parts, because they will not send them as originally promise. (Ps, it was not your mailman's fault).
A secret to getting a customer service rep, is to pretend to be a new customer. Thats the only way I have been able to speak to someone.
Oh. And if you are expecting the manager to correct an issue, or look into it as promised, dont hold your breathe. Its not going to happen.
In hindsight, the warnings were there, but I ignored them. On the day I was picking up my equipment, an elderly lady was complaining about not being able to reach anyone by phone and drove 2 hrs to get someone to look at her machine that was not working (which they refused to look at, but she left the machine at their door and told them she will come back for it when they fix it). Listen to the warnings. Be prepared. Have a back up plan or be prepared to go the office for help.