Crate & Barrel - Broomfield, Colorado

Address: 1 W Flatiron Crossing Dr, Broomfield, CO 80021, United States.
Phone: 7208872700.
Website: crateandbarrel.com
Specialties: Furniture store, Bedroom furniture store, Gift shop, Home goods store, Kitchen supply store, Outdoor furniture store, Rug store, Seasonal goods store.
Other points of interest: Kerbside pickup, In-store pick-up, In-store shopping, On-site services, Delivery, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, LGBTQ+ friendly, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 214 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Crate & Barrel

☎️7208872700

⏰ Open Hours of Crate & Barrel

Monday: 10 AM–8 PM
Tuesday: 10 AM–8 PM
Wednesday: 10 AM–8 PM
Thursday: 10 AM–8 PM
Friday: 10 AM–8 PM
Saturday: 10 AM–8 PM
Sunday: 10 AM–6 PM

Crate & Barrel: A Premier Destination for Home Furnishings and Accessories

Address: 1 W Flatiron Crossing Dr, Broomfield, CO 80021, United States

Phone: 7208872700

Website: crateandbarrel.com

Specialties:

Furniture store
Bedroom furniture store
Gift shop
Home goods store
Kitchen supply store
Outdoor furniture store
Rug store
Seasonal goods store

Other Points of Interest:

Kerbside pickup
In-store pick-up
In-store shopping
On-site services
Delivery
Same-day delivery
Wheelchair-accessible car park
Wheelchair-accessible entrance
LGBTQ+ friendly
Quick visit
Credit cards
Debit cards
NFC mobile payments

Opinions:

This company has 214 reviews on Google My Business.

Average Opinion: 4.1/5

Crate & Barrel, located at 1 W Flatiron Crossing Dr, Broomfield, CO 80021, United States, is a renowned furniture and home goods store that offers a wide variety of high-quality products to suit every taste and style. The store boasts an impressive selection of bedroom furniture, outdoor furniture, rugs, and seasonal goods, making it a one-stop-shop for all your home needs.

Customers appreciate the store's friendly and helpful staff, who go above and beyond to ensure a pleasant shopping experience. The store also offers convenient services such as kerbside pickup, in-store pick-up, and same-day delivery, making it easy for customers to get their desired items quickly and efficiently.

One customer, for instance, had a lovely experience when they called the store to verify the availability of a product. The staff member checked and confirmed that the item was in stock, offering to process the payment over the phone and allowing the customer to pick up the item at their convenience. This level of service exemplifies the attention to detail and commitment to customer satisfaction that sets Crate & Barrel apart from other home furnishing stores.

Another satisfied customer praised the selection of dishes available at the store and the exceptional assistance provided by Jeni K. Despite the store becoming busy and her coworker going on break, Jeni K remained attentive and conscientious, ensuring that the customer felt valued and important.

👍 Reviews of Crate & Barrel

Lynn K.

5/5

Lovely experience. Called the store to verify they had a product in stock. The gentleman checked and it was. Offered to do payment over the phone and then pick up when it was convenient. So smooth. I went to the store to browse as I forgot if he said it was in store or at pick up. The staff was super sweet and helpful.

shochet

5/5

We just bought the most beautiful dishes there. Good selection, too. And Jeni K was so super helpful and conscientious even when she saw the store getting busy and her coworker went on break. She still made us feel important.

Raquel H.

1/5

Crate and Barrel delivery is the worst. DO NOT use them! I ordered an in-stock couch on 1/5/25, paid $400 for delivery and now, SEVEN weeks later, still do not have a couch! Found out today it is still sitting in their warehouse. Every time I call I get a different answer regarding the status. Horrific delivery service!

Update: The mess continues!

They magically found the couch and agreed to deliver it the next morning but when the delivery drivers showed, they said it wouldn't fit through the doorway. The measurements said there should be 5 inches of room, but the drivers said that wasn't enough. We ended up refusing delivery and are out the $400 delivery fee. The drivers said this happens all the time with this couch (Barrett).

Today, more than one week after we refused delivery, I got a call from CB wanting to schedule delivery. Seriously?!? These people have no idea what is going on!! Wonder how long, or if, I will ever get a refund?!?

I got the CB credit card just for this order, and delivery took so long I had to pay it off before we got it. I am seriously concerned I will not only not get the $400 delivery fee back but also won't get a refund for the couch. CB seems completely incompetent when it comes to delivery!

Brian R.

1/5

I purchased five exterior planters from Crate & Barrel for a total cost in excess of $1,000. Four have held up well, but one developed a crack within the first season due to what appears to be a design flaw. When I contacted Crate & Barrel, they declined to repair or replace it, instead recommending that I hire a furniture or hardware specialist at my own expense to patch it with plaster. Notably, they have since discontinued this specific planter, likely due to the flaw, but still refused to offer any resolution. While most of the products performed as expected, the lack of support for a defective item was disappointing.

Leo L.

1/5

I always enjoyed visiting this store - however my (I'm Latino by the way) experience today was disappointing and upsetting. I went in looking to buy a coffee machine with my partner. I saw a sign saying to ask a representative for a sample of the coffee. An associate comes up to me (older white women) and so I ask if I can try a sample and she replies with "well are you going to buy anything" ; which caught me off guard. I said I was thinking of it and she refused to give me a sample - until I called my partner over (he is white) and her whole attitude shifted. She even offered him a sample of coffee which my partner declined. This experience felt very discriminative overall and I left the store feeling upset

Pau L.

1/5

This store is racist. They only give great customer service to white customers. Don't shop here if you are POC/latino. The old white lady that works there is racist. Customer service sucks. Take your hard earned money elsewhere. Everyone deserves a great customer service experience.

Sue S.

5/5

Lovely merchandise and displays in the store. I was trying to decide if a certain cabinet would work for my bonus room and the sales associate was extremely helpful and accommodating.

Reina P.

5/5

Kala helped me select pieces and design a few rooms. The store is nicely laid out and easy to navigate.