Drybar

I have been going to Karla at Drybar for a couple years-first at the Santana Row location, now at Palo Alto. I purchased a Barfly membership because I go to Drybar twice a month. Karla always does an excellent job-strangers often stop me to compliment my hair and ask where I get it done. She is professional, personable and very capable as the manager too. I can’t recommend her and Drybar enough! On one occasion when Karla wasn’t available, Erika did my hair. She was very receptive to my specific instructions and requests, and I was very happy with the job she did too.

Alicia has been a one-of-a-kind stylist for me! I am constantly in awe in how all the stylists here listen to what I want and they deliver! Alicia is another stylist to add to the group of superb stylists here! The whole staff is attentive, customer-focused, and quite talented.. Also, a shoutout to Yuliana for always offering water, checking me in on time, and with a smile. Thank you Palo Alto Dry Bar team! Annie

Air conditioner wasnt working on a day when its 100 degrees?!! Also, i asked to add a braid to my hair, for a dry styling service my stylist kept saying we’ll see if we have time, she spent 15 minutes on my hair and then told me sorry i cant for a braid that would have taken just 5 minutes. I have been to many drybar locations this one was the worst!

They cancelled on me last minute, then I got an email thanking me for cancelling but silent on the last-minute cancellation fee. I could not check my account to confirm I was not charged because the account was locked. I tried to email them and all of the emails failed delivery. Very stressful experience.

Fun place to go! I went before a holiday party to treat myself. The only thing is I wish they used a bitttttt less product because I felt like my hair was weighed down a lot. It seemed like they weren’t really sure what to use given specific hair types and more had general heavy hairspray! I’m sure service varies person to person though and I’d definitely return with some girl friends!

I came here over a month ago visiting the area with a friend before heading back to Chicago, and I had the greatest time. We both immediately were taken care of, and the gal who did my hair, Natalie, was one of the kindest people I have ever gotten the pleasure of meeting. She is unbelievably genuine and incredible at doing hair because it came out perfectly & I felt infinite after our interaction and seeing my hair. There was no better way to start my morning in such a beautiful city. I felt lucky. Anyway, I highly recommend her because her spirit was electric, and you’ll leave feeling super hot afterwards!

A life saver for the busy woman! I’ve visited a couple times while I’m staying in the area temporarily. Having a good blowout to start the week has reduced my stress and saved me time. Thank you!

The person who did my hair was great. The issue was I originally scheduled a dry blowout. My hair was dry but apparently little damp in the roots. They charged me the full price 69 instead of 35. They did not wash my hair, they did not dry my hair. Literally I did not get any service for the full price yet that's what I was charged. This is not fair and I will not be visiting this location again.