Gap Factory - Castle Rock, Colorado

Address: 5050 Factory Shops Blvd Ste 1055, Castle Rock, CO 80108.
Phone: 38143837.
Website: gap.com
Specialties: Clothing store, Men's clothing store, Outlet store, Sportswear store, Women's clothing store.
Other points of interest: In-store pickup, In-store shopping, Onsite services, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Men's clothing, Women's clothing, Quick visit, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 216 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Gap Factory

☎️38143837

⏰ Open Hours of Gap Factory

Monday: 10 AM–8 PM
Tuesday: 10 AM–8 PM
Wednesday: 10 AM–8 PM
Thursday: 10 AM–8 PM
Friday: 10 AM–8 PM
Saturday: 10 AM–8 PM
Sunday: 11 AM–6 PM

Gap Factory is a well-known clothing store that offers a wide range of high-quality products at affordable prices. Located at Address: 5050 Factory Shops Blvd Ste 1055, Castle Rock, CO 80108, this store is easily accessible and provides an exceptional shopping experience for everyone.

The store can be contacted via phone at 38143837 or by visiting their website at gap.com. With their user-friendly website, customers can easily browse through their extensive collection and make purchases online.

Gap Factory specializes in offering men's clothing, women's clothing, and a variety of sportswear. The store also provides outlet store options, making it a perfect destination for those looking for great deals on fashionable clothing.

Other points of interest at Gap Factory include in-store pickup, in-store shopping, onsite services, delivery, same-day delivery, wheelchair accessible entrance, and wheelchair accessible parking lot. The store accepts various payment methods such as credit cards, debit cards, and NFC mobile payments, ensuring a convenient shopping experience for all customers.

With an impressive 4.3/5 average opinion based on 216 reviews on Google My Business, Gap Factory has proven to be a trusted and beloved brand among its customers. Many reviews commend the store's vast selection, affordable prices, and excellent customer service.

👍 Reviews of Gap Factory

Katiee B.

1/5

Had an encounter with a very rude and unpleasant employee today. I saw her stocking a bunch of sweatshirts and asked her if she knew if I could find a specific sweatshirt in a different size for me. Before I could even finish my sentence she cut me off and said “no what’s out is out”. She didn’t even offer to help look for it or at least let me know I could try and find it online. She looked like she didn’t want to be there and I was bothering her. I usually don’t ask employees for help for this specific reason but I figured since she was stocking clothes she would have helped me. I guess not. We immediately left the store after that because I just felt very uncomfortable. I wish I got her name. All I can say is she was wearing a lot of makeup and had long black/brown hair. Will not be going back to that store. Horrible customer service.

Rick B.

5/5

Found a huge amount of clothes for our granddaughter on our recent shopping trip. Got some great prices as well. Staff was very helpful!

Hussam E.

5/5

Dear Amanda,
Your sales expertise and outstanding customer service have not gone unnoticed during my shopping experience in your store!

Thanks Again

Frank E.

5/5

The kids and the wife love this store.. I bet they walked out with 5 outfits each. And some nice jackets. The prices were insane.. what a great sale they are having .. the workers are nice the store is well maintained and clean.. we will be going back.

Awbrey M.

1/5

Wow. Even Colorado Mills GAP Factory employees told me not to go to this location because it is such a mess. I was shocked with my terrible experience here. I was turned away for a GAP Factory return at this GAP Factory. Tell me why your employees claimed my order was not from gap factory and told me there was nothing they could do when Colorado Mills returned my items with ease? It was a pathetic failure of your employee base. Will NEVER be coming back and will tell everybody else to never visit your store. Thanks!

Elle B.

1/5

I went to the Castle Rock outlets to get Christmas gifts for my children yesterday and returned home to find they had not put several of my purchased items in my bag.

I called today to get a refund for the three items they left out because I live an hour away and couldn't get back in time for Christmas. I spent almost 30 minutes on the phone with them as they could not figure out how to process the refund.

I stated that I hope they understand I was frustrated with the current situation, and this is taking up way more of my time than it should.

Shirley proceeded to be completely unapologetic the entire time, having me tell her every number on the receipt and gift card and still not being able to figure it out. And then she said to me "stop talking to us like that and giving us attitude". I could not believe it when she said that when all I said was I was frustrated. I worked in retail mgmt for many years and would have been intolerant to an employee treating a customer that way, especially after making such a big mistake. I'm pretty floored about it all.

Hina M.

3/5

Quality is degrading one wash and clothes look bad.

Miles

5/5

Great selection of items at a very good price. Lots of sales and clearance.