KL Nails - Enterprise, Alabama

karolyne V.

I don’t even know where to start they lucky I can’t give them a 0 star review. This place is a scam. I went on the weekend with my husband because this was the only place open. I regret it, I would have been better off not going at all. I got a full set and a pedicure. Right of the bat I can tell u I knew I messed up coming to this place the older man did my full set nails didn’t clean my cuticle or nothing then he didn’t measure the nails so they were bulky, different sizes and just terrible shape. Then we went to the pedicure same thing didn’t even do much to my nails didn’t clean around it didn’t even shape my nails equally she just massage and paint my nails and then she insisted that I get the gel like no women, I don’t the want the dang gel it was very frustrating I highly doubt not recommend this place at all. I did not like the environment they do not clean their equipment it was just horrible. They charge you extra for normal stuff. They charged extra for buffing my husband nails mind you she never told him it would be extra he normally get clear polish on his nails . It was just sketchy just not it.

Melanie T.

Always a great experience and was taken care of right away, close to closing! That meant alot She does amazing always and so sweet!!

Kristina M.

I wish I could give K L Nails a 0-star rating because my experience was that bad. The service was absolutely horrible; I felt rushed from the moment I walked in. The pedicure was poorly done, and honestly, my nails look worse than they did when I arrived.

I definitely do not recommend this place! The prices are too high for the level of service they provide. Save your money and find a nail salon that truly cares about its customers.

Talk about customer service, the reply alone says enough.

Shelia W.

I had an appointment at 9:30 am I was there at 9:25 am and no one was there, that’s fine I was five minutes early. At 9:35 they still weren’t there, 10:45am I left and I came back at 9:54 and they were just getting there. They let us in and I told them my appointment was at 9:30 and I didn’t even get an I’m sorry. I wanted French tip acrylic full set, the lady told me no you can only have gel white tips, of course in all my twenty years of getting my nails done I have never been told that before. I said I just wanted mani pedi with gel polish, she kept telling me I needed to get gel and she acted pissed that I said no. She didn’t even use cuticle oil and my cuticles look horrible. No top coat on my nails or toes.
I will never go there again. They are unprofessional and too expensive.

Lori K.

Love this place! They always do a great job!

Rachelle S.

My sister, nieces and I visited this place late in the day and they were very accommodating to take us in for being so close to closing. The girl that did our pedicures was amazing and worked hard to finish our pedis. Then the disaster started. My niece wanted her nails painted with a pretty Easter color with clouds. They told my sister that she had to get gel to do them like that so my 9 year old didn't get the clouds. Then my sister asked for an ombre with pink fading into white. The guy that was there did them more like a pink with white tips instead. Then it was my turn. My nails turned out so bad that I couldn't even understand how they were in business. I am just going to say that you will need to see the pics for yourself to understand. Then, after numerous attempts to remedy the situation, they tried to make me pay for the horrendous attempt at ombre nails. DO NOT GO THERE! The language barrier is tremendous and the nails are horrendous. Save yourself the time and money and find a real professional.

Crystal W.

Very professional, they got me in as a walk in as quickly as they could. Love my full set and pedi

Jordyn I.

This was my first and absolute last time going to this nail salon. I got there at around 10:45 and didn’t leave until after 1. I had a terrible experience this customer service is terrible, in particular the male that works there he had a bad attitude from the beginning. got loud with me yelled at me ALL BECAUSE i asked a question. No other tech chimed in to stop his behavior i wasn’t offered anything off regardless of the fact that i was there 3 hours and had to deal with rudeness from a worker for almost $100.00 and still tipped! I got a full set with 2 ombré nails per hand that should have never taken 3 hours especially when there was no traffic. I wish I could get a refund.