Mermaid Beauty Center - San Gabriel, California

Ling F.

I don’t usually post reviews but honestly this place is not worth your time and money. I’ve been doing lash extensions for months now and I’ve never felt this kind of burning sensation after the service. When I checked underneath the lashes, the glue is all over the place. She also did the lashes so quickly compared to other places I’ve been to.

Technicians are very pushy to tell you to upgrade from the initial Groupon price. Just do yourselves a favor and DON’T GO HERE 🙁

Kaori T.

Happy with treatment so far. Sun spot removal. It’s a lot more like plasma pen type of treatment than actual laser that I was imagining to get through, but it worked out good either way. Street parking only. Paid $45/4 sun spots. Numbing cream was left on about 10mins and it was all painless just some burning smell and laser noise/vibration.

**after 3 months the skin is recovered with no redness. Sun spot is definitely less noticeable. She said it may n ed two treatment but I’m happy with what it is at this point.

Melissa K.

I don’t usually leave reviews, but this place was so disappointing that I felt compelled to share. Honestly, a borderline scam. The 5-star reviews are fake—they offer customers a $15 credit in exchange for a positive review, which explains a lot.
The environment wasn’t hygienic at all—I felt gross during and after my appointment. I purchased a Groupon for "full set mink lashes," but it turns out you have to pay an extra to get actual mink. Otherwise, they use the cheapest material imaginable.
My lashes were completely damaged, and the extensions didn’t even last 1 week. They started falling off left and right almost immediately.
Please do yourself a favor and go somewhere else. This was a total waste of money.

Sawani G.

I booked with “KC” for a 24k gold facial at 6:30pm which says online includes extractions and a massage. I arrived at 6:15 they finally started my facial at 7:15 after I asked multiple times when they’d start. The woman said I booked for 6:45 when I showed the email that clearly said 6:30 she said I shouldn’t have booked with someone who doesn’t work here anymore. Then update your site? She told me I need to do microdermabrasion for my “dry skin” then she said extractions will cost $20 more, when the facial I booked online included. The website is a lie. And not a single apology. She did microdermabrasion and the pimples on my face were bleeding. She scratched my face so hard now I have red scratch marks and wounds where the tool was dragged. Extremely dissatisfied with the customer service and the result.

YADIRA H.

This place is a freaken joke!!!
I went about a month ago to get a refill on eyelashes. Lisa was the one who applied them. I had to call out the next day from work because I couldn’t keep my eyes opened. My eyes were burning, teary, red and itchy. She put the glue and the eyelashes on my eyelids.
The next day I went as soon as they opened and Lisa removed my eyelashes and was the worst experience of my life!!
I don’t know what she put on my eyes to remove them but my eyes started to burn and tear and she blamed me that it was because I made my own eyes tear and tighten my eyes!! It was a normal reaction from the burning. And she kept telling me to stop tearing and tightening my eyes. I will definitely not be going back to this place!! NEVER!!!! I paid $60 for the refill and they refused to give me back my money!
I spoke to the owner and he was being very incompetent!!! He said that if I went for a refill how do I know it’s not from the other place!? And he said I shouldn’t be talking to him that I should be talking to the other place where I initially went!! NO ONE!! SOULD EVER GO BACK TO THIS PLACE!!!
I am going to file a complaint against them to the board!! And I will fight for my money back!!! These damn people shouldn’t get away with free money!! Always pay with card so you can be able to request a refund through the bank! Because these people won’t refund!! They’re nothing but FRAUD!!!

K P.

I went there on Sunday and they scam me. I have to be honest the lady was very nice but she kept on telling me different things at the same time. Whenever we entered the room she told me that she was going to do an acne facial. (Which I didn’t really wanted, I was trying to get a treatment for my neck)Then, she started to tell me that she could also do laser on me for free. The cost of the acne facial was $125.00 and then all the time she kept on telling me that the laser was for free. I told her I wanted her to do something on my neck but she really didn’t do much there. She said that I needed to go back in a month to get my neck done with laser and for that, I needed to pay. When I came out from the room my face was in a lot of pain. Because she forgot where she put the numbing cream and my skin was very sensitive. They ended up charging me $196.00 my face was burning to the point that I just wanted to get out from there. I called the owner to inform about this situation and it seems that he’s going to investigate. I just hope they change the way they lie to people, business will succeed whenever they tell customers the truth.

k

Horrible experience.
The staff has no knowledge of skin care. Had my sunspots removed with laser turns out one of them was actually mole and asian lady who works there burnt it and it got bigger after few months. I came back to ask her why it didn’t go away all she said is what I need exfoliation and she couldn’t really explain anything cause of language barrier. I’m finally got my dermatologist appointment and doctor told me right away it’s a mole that needs to be tested first and there is no really way to remove it since it’s deep inside the skin.
they have no knowledge of skin they could remove cancerous skin without testing it first which leads to infection spread.
P.s they constantly asking you to pay extra services and for tip before even finishing their services

Richard C.

I enjoy coming here every month to have my eyelashes and eyebrows done. I feel like I'm really coming in for some "me" time when I walk into this place. I have tried both hybrid and classic lashes done by different experienced technicians and I have always been happy with the results. I think they are really good at their job. They are nice and talk to you before they start so you both know what to expect. When you're done you feel satisfied.
I think mermaid is more expensive than other places that sell fake eyelashes but the lashes are really good quality. My eyelashes still look amazing even after 3-4 weeks. They seem natural and not fake or uneven. I really like this! I think you should try it too!