Simply the Best Inc - New Rochelle, New York

Michele

Great produce at reasonable prices. The people that work at Simply the Best are Simply the Best. The customer service can't be beat.
In addition to fresh produce they carry a limited amount of groceries as well as glatt Kosher cheeses, deli cold cuts, hummus, pasta sauce and Arthur Avenue Bread.
The garden center carries trees, shrubs, annuals, perennials, sod, mulch and other home gardening needs. Nice selection of pumpkins and gourds just in time for Autumn.

John W.

This Friday I went into "Simply the Best" to sell them a "Forklift" and walked out a happy customer with non organic Blueberries and Strawberries. And both are still looking really good on my kitchen table- Three days later. I needed to stay in their parking lot to make a few sales calls and in comes a "Fruit and Vegetable" delivery truck from the Bronx. The delivery guy gets out of the truck and starts up the competitive forklift right next to my car. He then goes to take the "Pallet" load of Fruits and Vegetables off of his truck and into the back of the nursery and I have a great view of the entire process. What happens next is "WHY" I am now a life long customer - 3-4 employees from Simply Best and the delivery driver from the Bronx are now sorting boxes and individual pieces of fruit and vegetables to ensure that they are Fresh and meet the high standards that their customers demand and expect. I hope that the delivery man's boss from Bronx understands what a quality call is vs. just quantity? I now know WHY-They are called Simply the Best!

Rachel S.

They have a wide selection of plants and a very helpful staff who made recommendations for me that I wouldn’t ordinarily pick.

Andrew G.

I've been going here for plants, soils, and garden equipment monthly for the last 10 years and before that on and off since the 1990s. They do have a good selection. Today just ruined it. After paying with a lovely cashier I've known for a while and joking about working tomorrow, Memorial Day, one of the day laborers followed me to my car and accused me of stealing a $3 bag of top soil. It was really disappointing and insulting. I thought over the years I had established a reputation with Simply the Best and I asked him, "You don't trust me?" He didn't speak English very well and just asked for the receipt. He couldn't answer when I asked why he thought I would steal top soil. He didn't apologize when my receipt showed that I was right. I thought to myself, thinking back to when I worked in retail, usually after the POS (point of sale) the customer leaves. A thief will also try to pocket the most expensive item. I had a cubic foot of premium soil ammendment 4x the price of the $3 top soil. Upon seeing me go from the cashier straight to my car, where is the justification for thinking I stole a big bag of top soil? This day laborer had helped other customers load their items into their cars. If I was suspect, why not offer to help me and see if I got nervous and declined the offer? Why not follow me around and ask if I need help? He helped all the women. There are tricks to be used when one is suspicious that a customer is stealing. In an accusation such as this, you risk losing a life long customer so you better be right. It's not something to be taken lightly. In short, this is a neighborhood, small business that relies on the people in the neighborhood for business and the people in the neighborhood enjoy having a neighborhood nursery that's more personal than say, the Home Depot or Lowe's. However, I was the one robbed of that neighborhood small business feeling and I don't feel comfortable going back to Simply the Best. Perhaps that's for the best that I take my money elsewhere. Hopefully Simply the Best will acknowledge this review and make sure they don't lose other loyal customers.

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If you have to deliver peat moss there with a semi-truck and you come from the south keep going north until you reach the turn around area (weaver st bypass) and then head south until you reach simply the best. At that point get yourself at a 20* angle turning left into the opposing lane and back up into the parking by jumping the curb.

Ideally arrive at night and unstrap so they can unload you at 6h30am-7am and you will be out of there before rush hour!

Staff is super friendly and have fun!

Susan Z.

Simply the Best is a friendly store with great fruit. I love their large blueberries. Sometimes the parking can be a tiny bit difficult, but it’s usually okay.

HJ D.

Great product and good price. However, one of the managers or the owner has to improve his public relation skills a bit more. When a customer calls to ask questions, you don’t tell them over the phone to to “hurry up with what you want, I am busy”. It’s very unprofessional and would drive customers away. I will continue to shop at this place only because I know the workers there and they do a good job. But please be cognizant and patient with your customers. If it happens again, I might be a lost customer.

Stephanie H.

Purchased about eight shrub like plants including a rhododendron a few months ago. All were flourishing beautifully but recently the rhododendron started dying one one side only. All the plants around it were fine. We aren’t a big customer but the owner came by our house (we are a few miles away), took a look at the plant and offered some suggestions. I thought it was great he took the time to do that!

Michele

Great produce at reasonable prices. The people that work at Simply the Best are Simply the Best. The customer service can't be beat.
In addition to fresh produce they carry a limited amount of groceries as well as glatt Kosher cheeses, deli cold cuts, hummus, pasta sauce and Arthur Avenue Bread.
The garden center carries trees, shrubs, annuals, perennials, sod, mulch and other home gardening needs. Nice selection of pumpkins and gourds just in time for Autumn.

John W.

This Friday I went into "Simply the Best" to sell them a "Forklift" and walked out a happy customer with non organic Blueberries and Strawberries. And both are still looking really good on my kitchen table- Three days later. I needed to stay in their parking lot to make a few sales calls and in comes a "Fruit and Vegetable" delivery truck from the Bronx. The delivery guy gets out of the truck and starts up the competitive forklift right next to my car. He then goes to take the "Pallet" load of Fruits and Vegetables off of his truck and into the back of the nursery and I have a great view of the entire process. What happens next is "WHY" I am now a life long customer - 3-4 employees from Simply Best and the delivery driver from the Bronx are now sorting boxes and individual pieces of fruit and vegetables to ensure that they are Fresh and meet the high standards that their customers demand and expect. I hope that the delivery man's boss from Bronx understands what a quality call is vs. just quantity? I now know WHY-They are called Simply the Best!

Rachel S.

They have a wide selection of plants and a very helpful staff who made recommendations for me that I wouldn’t ordinarily pick.

Andrew G.

I've been going here for plants, soils, and garden equipment monthly for the last 10 years and before that on and off since the 1990s. They do have a good selection. Today just ruined it. After paying with a lovely cashier I've known for a while and joking about working tomorrow, Memorial Day, one of the day laborers followed me to my car and accused me of stealing a $3 bag of top soil. It was really disappointing and insulting. I thought over the years I had established a reputation with Simply the Best and I asked him, "You don't trust me?" He didn't speak English very well and just asked for the receipt. He couldn't answer when I asked why he thought I would steal top soil. He didn't apologize when my receipt showed that I was right. I thought to myself, thinking back to when I worked in retail, usually after the POS (point of sale) the customer leaves. A thief will also try to pocket the most expensive item. I had a cubic foot of premium soil ammendment 4x the price of the $3 top soil. Upon seeing me go from the cashier straight to my car, where is the justification for thinking I stole a big bag of top soil? This day laborer had helped other customers load their items into their cars. If I was suspect, why not offer to help me and see if I got nervous and declined the offer? Why not follow me around and ask if I need help? He helped all the women. There are tricks to be used when one is suspicious that a customer is stealing. In an accusation such as this, you risk losing a life long customer so you better be right. It's not something to be taken lightly. In short, this is a neighborhood, small business that relies on the people in the neighborhood for business and the people in the neighborhood enjoy having a neighborhood nursery that's more personal than say, the Home Depot or Lowe's. However, I was the one robbed of that neighborhood small business feeling and I don't feel comfortable going back to Simply the Best. Perhaps that's for the best that I take my money elsewhere. Hopefully Simply the Best will acknowledge this review and make sure they don't lose other loyal customers.

____________

If you have to deliver peat moss there with a semi-truck and you come from the south keep going north until you reach the turn around area (weaver st bypass) and then head south until you reach simply the best. At that point get yourself at a 20* angle turning left into the opposing lane and back up into the parking by jumping the curb.

Ideally arrive at night and unstrap so they can unload you at 6h30am-7am and you will be out of there before rush hour!

Staff is super friendly and have fun!