SLEEP365® & Naturepedic Organic Mattress Gallery - Silicon Valley - Los Altos, California

Presley Pitre

We had the absolute best experience here thanks to Michael Sweet! From the moment we walked in. Unlike other stores we’ve visited and felt like prey for a shark or just totally ignored. We’ve had experiences where employees would be snobby or just rude but he was not at all. He made us feel completely welcome.

I planned to give him a great review after his explanation of baby mattresses which was one of the main reasons for coming. Before coming in I was pretty confused about the difference of these baby mattresses and wanted some clarification. I was able to clearly understand everything he explains helping me to correct our baby registry with the correct mattress. A+ Job!

Next we told him we were interested in a new mattress and he explained each one throughly and I must add not once did he get annoyed at all the questions we made or make us feel like we needed to hurry up. We took our time trying out the mattresses and re trying them. He didn’t lurk over us the whole time either. He walked away to let us try the beds in peace. He was very kind and sweet just as his last name suggests lol. He was also a good conversationalist. Michael even considered to encourage us to possibly order our mattress a little later so we could have it and try it while it’s still under the 100 day exchange period during my wife’s pregnancy and after.

Not once did he pressure us or anything. We ended up buying a mattress today due to his kindness, knowledge, and professionalism. I highly recommend checking this place out and trying out their softest mattress! Can’t wait till it comes in.

Thanks again for everything and for the extra at the end of our visit! Michael you’re the best bro we appreciate you!

Bhavna Nayak

We had such a good experience at SLEEP365, all thanks to Dominic! We only intended to look around as we didn't know exactly what we were looking for, but Dominic was SO helpful. He's been in the industry for a long time and helped us compare all the different types of beds we were considering. He was so thorough in educating us and having us test out the different mattresses, that we feel 100% confident in the one we ended up getting. And honestly the fact the the SLEEP365 employees don't work on commission made the whole process feel better and gave us more assurance that we were getting exactly what we needed. Dominic was kind, knowledgeable, and not at all pushy. If you're looking for a mattress, sleep365 is the place to go!!

Pinjing W

We had a great experience here with Daniel - we came in looking for a new pillow for our 4 year old daughter and he not only made her feel comfortable and welcome, he was able to suggest a great pillow especially for her. Service was warm, responsive and efficient. Would return if I ever needed to get another pillow!

Zachary Hancock

We had a great experience here! Daniel was awesome and made the whole process super easy for us. This was our first time buying a higher quality mattress, and he made it clear what we should be looking for when evaluating the options.

Rich Bean

Customer care at Naturepedic in Los Altos is exceptional! Daniel and Dominic are friendly and helpful. Before making any mattress recommendations, they asked us insightful questions to assess our preferences. They both have great knowledge of their product lines and what people need for their best sleep. The purchasing process from start to completion was enjoyable. As a result, my husband and I have bought two queen mattresses, one platform frame, 3 pillows and 2 queen sheet sets. The delivery team was efficient, respectful of our home and friendly. I highly recommend this store for its high quality product line and excellent professional staff.

Nina P.

Today, Daniel at the Los Altos location provided excellent service over the phone, as I wished to take advantage of the summer sale but was concerned about shipping time. He patiently answered all of my questions and proposed a great solution. I’m happy to recommend working with him!

Wil Wadsworth

We had a wonderful experience at Sleep 365. Michael spent so much time with us and was very informed about the beds they sell. We can’t wait to receive our new bed!

Evelyn Simmons

We had a great experience choosing our new organic mattress. They have a beautiful showroom with many choices. The staff were very friendly and Knowledgable. Thank you!