SpaRoom - Cleveland, Ohio

SpaRoom: A Premier Destination for Aromatherapy and Wellness

For individuals seeking to elevate their well-being and create a sanctuary of tranquility within their homes, SpaRoom presents a compelling solution. Located at 5060 Taylor Dr, Cleveland, OH 44128, and readily accessible via Phone: 2163409646, and further detailed on their website Website: sparoom.com, SpaRoom has established itself as a leading provider of aromatherapy products and services. The company operates as a specialties: Aromatherapy service, Aromatherapy supply store, and a significant Wholesaler, catering to both individual consumers and businesses alike.

Key Features and Offerings

At its core, SpaRoom specializes in the art and science of aromatherapy. They offer a comprehensive range of diffusers, essential oils, and related accessories designed to harness the therapeutic benefits of scent. Their diffuser selection is particularly noteworthy, encompassing a diverse array of styles, sizes, and functionalities to suit various preferences and spaces. The company’s commitment to quality is evident in their careful sourcing of essential oils, ensuring purity and potency.

Beyond simply selling products, SpaRoom distinguishes itself through its dedicated Aromatherapy service. This service goes beyond basic product recommendations, often involving personalized consultations to help customers select the optimal oils and diffuser for their specific needs and desired outcomes. This personalized approach suggests a deep understanding of the holistic benefits of aromatherapy and aims to guide customers toward achieving a greater sense of relaxation, focus, or overall well-being.

Location and Accessibility

The physical location at 5060 Taylor Dr, Cleveland, OH 44128 is strategically situated for convenient access. Notably, the facility boasts Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to inclusivity and ensuring that individuals with mobility challenges can readily enjoy their offerings. This focus on accessibility underscores SpaRoom’s dedication to providing a welcoming and comfortable experience for all customers.

Customer Service and Reputation

Customer feedback consistently highlights SpaRoom’s exceptional customer service. Numerous reviews emphasize the helpfulness and friendliness of their representatives, particularly Kayla, who is frequently praised for her responsiveness and willingness to resolve issues quickly and efficiently. A significant number of customers express gratitude for the company’s proactive approach to problem-solving, highlighting a commitment to customer satisfaction that extends beyond the initial sale. The company's willingness to repair or replace damaged products, as exemplified by one customer's experience with a diffuser and a lost inner cap, showcases a dedication to ensuring customer happiness and building long-term relationships.

Additional Points of Interest

SpaRoom’s operations extend beyond retail sales and services. As a Wholesaler, they supply aromatherapy products to other businesses, indicating a significant presence in the broader wellness industry. The company’s online platform, sparoom.com, provides a user-friendly interface for browsing their extensive product catalog and accessing valuable information about aromatherapy. The website also features a robust collection of articles and resources designed to educate customers about the benefits of different essential oils and aromatherapy techniques. The average customer opinion is a highly respectable 4.5/5, a testament to the quality of products, services, and overall customer experience. The substantial number of reviews (41 on Google My Business) further reinforces the positive sentiment surrounding the company.

Recommended Information for Prospective Customers

Individuals considering SpaRoom should be aware of the following:

• Product Range: A vast selection of diffusers, essential oils, and accessories catering to diverse needs and preferences.
• Service Availability: Personalized aromatherapy consultations and repair/replacement services.
• Accessibility: Fully wheelchair accessible facilities.
• Shipping & Returns: Check the website for details on shipping policies and return procedures.
• Customer Support: Contact them via phone or email for assistance with any inquiries.

In essence, SpaRoom provides a comprehensive and supportive environment for individuals seeking to integrate the benefits of aromatherapy into their daily lives. Their commitment to quality, customer service, and accessibility makes them a trusted and recommended resource within the wellness community.

👍 Reviews of SpaRoom

Megan K.

5/5

I am so grateful to SpaRoom! First, I love my diffuser. It is beautiful. Second, the customer service is excellent. I had a problem with my diffuser and sent it in for repair or replacement. I received it back and the problem was fixed (somehow I had lost the inner cap in a move, which I didn't realize. They gave me a new inner cap free of charge). Kayla the customer service rep was friendly and helpful. I would definitely buy from this company again!

Rachelle J.

5/5

Our son bought our 13 year old daughter a smaller unit for her birthday in July. The unit only lasted a few weeks and then would not turn on. I encouraged my daughter to reach out to customer service. They not only responded quickly but offered to replace the unit. My son picked out a different unit that was much more expensive and we offered to pay difference. Customer service went above and beyond in this situation. My daughter is over the moon with her new beautiful unit that her brother picked out. Customer service responded quickly and was exceptionally nice in all of their correspondence. Not only did I teach my children how to write into a company about an item, the company also taught them that great companies still exist and stand behind their products. Thanks again for providing a beautiful product and for great customer service. Your company should be proud of their employees and how they handle themselves.

Sergiy G.

5/5

Easy to reach there from I-480 to Miles Rd, proceed westbound to Taylor Rd, facility in the end of the driveway, use the first entrance. Be aware there is not enough space for maneuvering. Very friendly staff and fast loading. Respect!

Chelsea P.

5/5

I was gifted a new, but discontinued model of ultrasonic diffuser which turned out to have a faulty power cord and would not turn on. I contacted customer service and they quickly shipped out a replacement, which fixed the issue! I understand that these things do occur with manufactured products. To me, the most important thing is how the company responds, and SpaRoom has proven to be fantastic about backing up their products and finding solutions! The customer service rep that I worked with, Liz, was absolutely professional and very helpful. Also, I absolutely love the aesthetic of the diffuser and it works very well! I certainly plan to purchase another in the future and will refer my friends to SpaRoom as well!

C W.

5/5

Excellent customer service from Kayla and Sparoom. My Sparoom diffuser started to make an annoying noise. I contacted Sparoom about it. First, Kayla suggested a cleaning method that might get rid of the noise, but that didn't work. She then offered me a return authorization. Essentially, I was allowed to send in my diffuser for a new one. I did not expect that at all because I'd had that diffuser for quite some time. I received a new diffuser shortly after sending in my old one. I appreciated that very much and am now enjoying my new diffuser.

Jeanine B.

5/5

I received the Bliss diffuser as a birthday gift in January. After happily using it, it stopped working. I reached out to the company, and promptly received a response from Kayla. She has been AMAZING & her excellent customer service has made this a positive experience. I'm once again enjoying my oil diffuser! Thanks, Kayla!!

Nick B.

5/5

Wonderful experience! I ordered hand sanitizer because my daughter and I love the fragrance. I worked with Alyssa from their customer service. She responded super quickly to all of my questions and was delightful to work with! Great product, great customer service, reasonable prices, what else can you ask for in a company? Thanks all!

Trader

5/5

First of all, the diffusers are great. Love the features and the look. But the best part is the Customer Service. I had a problem with my diffuser and Liz took excellent care of me. I can't thank her and Sparoom enough for the way they treated me and how quickly they took care of the problem. There is no substitute for this kind of great service.