Spavia Day Spa - Rookwood - Cincinnati, Ohio

Rachel K.

I went to Spavia for the first time today and had a great experience! The receptionist was very nice, and even went out of her way to call make sure I knew where to park if I couldn't find a spot. The robes, sandals, changing area, and waiting area all felt clean and luxurious. Dennis, my masseuse, was amazing, and I couldn't recommend him more. He was kind, respectful, professional, and has clearly had great training. I left with a massage that was both well-rounded and targeted my pain points. When I told the receptionist how great of job he did, she said he's been doing it for 30 years and really loves what he does. Thank you for a fantastic experience, and I look forward to returning!

Emily B.

I went for a massage and it was so amazing! They ask your preferences before the massage for lotion scent, music, pressure. The front desk people were so calm and nice. Amber was incredible!!! Very responsive, kind, and great at the massage! There was a room to change into a robe and sandals and they have lockers for your stuff. The room was private, quiet, and comfortable. Definitely would recommend!

Miranda V.

From the moment I walked in the door it was a great experience. Everyone was so nice. The atmosphere was so relaxing. The robe they give you to wear is so comfortable. They give you a neck warmer as you wait and make sure to offer you water or tea. I got an age defense facial from Laylah and she did a amazing job. The facial was so relaxing and she was super sweet and very professional. The bed I laid in was so warm and comfortable. The whole experience was perfect. I've been to a few spas and this one is definitely my favorite. They seem to really care about your experience and pay attention to the small details that make it great. I would highly recommend this spa! (I went to the Rookwood location) 10 out of 10❤️

Prince L. (. T. A.

I have been a loyal member of Spavia Spa for six months, and it’s disappointing to say that I had to cancel my membership solely because of the front desk receptionist.

Throughout my time at the spa, I experienced multiple instances of rudeness, dishonesty, and a complete lack of consideration from her. The final straw was my last scheduled appointment after giving my 30-day notice. Her poor service made me decide to skip the appointment altogether just to avoid interacting with her.

On the other hand, the massage therapists are fantastic, and the older gentleman at the front desk is always kind and professional. It’s unfortunate that such a great team is overshadowed by one employee. I hope management realizes that she is actively driving customers away and losing them money. There are plenty of other spas in the area where clients are treated with respect.

I truly hope Spavia considers hiring a more professional and welcoming receptionist—one who enhances the experience rather than detracting from it. Until then, I’ll be taking my business elsewhere.

Alena P.

Keisha was phenomenal!!! Perfect amount of pressure and consistently checked in to make sure I was doing okay. I will definitely come back to get another massage from her!

Hannah K.

I got a facial for the very first time with Destiny. The ambiance of the entire space is calm, relaxing, and tranquil. From the moment my mom and I walked in the door to Spavia, we were greeted with smiles. Destiny did a phenomenal job with my facial. My skin looks and feels amazing after. I was planning my next trip to Spavia during my facial today. I could not recommend Spavia or Destiny enough. I look forward to my next visit!!

Kimberly S.

Dennis is a gem!!! I’ve been to all kinds of spas and locations, but best massage I’ve ever had here with Dennis. He used different techniques to hit different points where I’ve been experiencing pain. A scalp massage, connecting to points on my neck and back and then focusing on feet or legs where it may have been connected. A different flow versus just focusing on one area at a time, and it truly made a world of a difference for me. Too many times I’ve had massages where they didn’t get my pain points or I left feeling that certain areas could use more attention, but this massage ticked all the boxes! Dennis was also very kind, polite and professional. I also enjoyed the ambiance when I came in, so friendly, relaxing robe and neck wrap too. Highly recommend to anyone in the area or even visiting and looking for a spa day. Can’t wait to be back next month - the membership is totally worth it!

Abbey R.

I have been coming to Spavia for a few years now for my birthday, and this has been the best treatment I have ever received! Destiny was absolutely phenomenal and put so much time, effort, and love into my facial treatment! I actually cried a little during the treatment because I was so happy and relaxed! I am a new mom and needed some relaxation, and Destiny made this one of the best birthdays I’ve ever had!!