Thomas Home Center - McKinleyville, California

Tammy

Really and truly an outstanding customer service team!

We're really lucky to have this business operating in our area, my experience was great and I will look toward Thomas Home Center for help with any future Home Improvement projects.

j P.

Super flaky when it comes to kitchen cabinets! Tom, (the Owner) came by & took quite a bit of time to talk, take measurements, & take pictures, ("yes, we do it all" he said). Waited weeks for his estimate, called his cell phone & left messages then NOTHING. Did not even return my call to say, (for whatever reason) he wasn't interested in doing the estimate. I definitely wouldn't trust this company to follow through with any work!

Kyle A.

This place is the best kept secret in McKinleyville. Due to its location a short distance of Central Ave down Sutter. I feel like lots of people either don't know about Thomas Home Center or don't think about it as often since it's not a place everyone drives by on a daily basis. They've been in business for decades they've got a great selection and provide helpful customer service. Plus 9 times out of 10 they're going to have a better price than the other competition in town. I feel good whenever shopping there knowing my money is going to a great local company that provides quality products and good service. I recommend anyone checking out Thomas next time their in need of home improvement supplies.

Dennis D.

Our project was challenging on so many levels, but salesman Tom held it all together and got it done within the time frame we were hoping for. New doors and new door casing throughout the house are a big improvement. A skilled and professional installation crew made everything just right. Many thanks to all concerned at Thomas Home Center in McKinleyville, CA.

Matthew L.

Purchase about 20' of 2x4 for a project and noticed they we're a little wet when loading. Was in a rush and didn't check them thoroughly. Upon getting home I noticed that they are pretty soaked and the undersides are ridden with mold. Call back early next morning to see if they could exchange just the Moldy pieces for the lumber I intended to purchase and was told "No"

I explained the situation again emphasizing that I try not to be a bother at the time and thought I can salvage them at home with a de-hum. I received the same "No"

Like c'mon. You really think when customers ask for lumber they should specify non-wet / moldy pieces?

I think even Home Depots corporate policy is more forgiving.

Usually supper happy with this place. Last interaction was my first unpleasant time.

Toby B.

My wife and I used Thomas Home Center to remodel our kitchen. We were not too organized on what we wanted from the project. Tom Rector, with great patience and good advice, worked with us until we decided on a plan that my wife and I were very happy with. The planning was a positive experience for the both of us. The work was executed with skill and attention to detail. We now have a spacious, well lit, beautiful new kitchen. Thomas Home Center was great about meeting their deadlines and everybody we were in contact with during the project were competent, friendly, and a pleasure to work with.

Carleen G.

Very nice helpful employees. Shopping for Shepherd casters, have been to many stores but Thomas Home actually had some. I was happy until this morning.... the threads are not correct!!! Oh well, back to the drawing board. The reasons for the few stars is that the prices are very high. I know this is the way things are today but I now really miss K-Mart. Wistfully my apologies.

P.J. C.

Tom Rector of Thomas Home Center is a true professional.  This is the second time my brother and I have worked with Tom on our property in Eureka.
2012 - My brother and had bitten off more than we could handle in rehabbing our Eureka property.  We contacted Tom Rector and he and his crew stepped in to complete the project that we had begun.  He was on time and within budgeted estimates. Tom is very efficient and easy to work with. Now 2021 - We are finally selling the property and a number of issues regarding Fungus, Rot and Pest infestation were uncovered in the termite report  produced for our buyer.  We contacted Tom to assist us on the project.  Even though he is very busy he visited the property and gave us his estimates and his opinion of project size.  Ultimately, he suggested the strategy that allowed us to close the sale within the 30 day escrow period without handling all the repairs ourselves.  I wholeheartedly recommend Tom without reservation and would work with him again any time.